{"componentChunkName":"component---src-templates-node-blog-js","path":"/blog/conflict-resolution-techniques","result":{"data":{"nodeBlog":{"id":"38c77ccb-85b3-5b23-be97-d54fe4f52193","drupal_id":"7a42367b-cf4a-4ad2-a17f-3ca6b89aaaf7","drupal_internal__nid":1332,"internal":{"type":"node__blog"},"title":"Conflict resolution techniques","body":{"summary":"","value":"<!-- wp:soft4net/container-block {\"className\":\"container\"} -->\r\n<div class=\"wp-block-soft4net-container-block container\"><!-- wp:paragraph -->\r\n<p>Managing a team is quite a responsibility. <strong>A good leader</strong> - that is, a manager - inspires respect, is decisive, organizes work time well, and motivates others with his attitude. An important task for him is also to ensure a positive atmosphere in the team. However, this is not always so easy. <br><br>In any group, major or minor conflicts may arise. A good leader must know how to deal with them. Fortunately, there are several proven <strong>conflict management techniques</strong> - which one is best to use depends on the nature of the disagreement. </p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:spacer {\"height\":50} -->\r\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"></div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3>Withdraw or avoid</h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Withdrawing from an actual or potential conflict situation may at first glance be associated with cowardice. However, acting on impulse can carry far worse consequences. Therefore, it is worth giving yourself a moment to look at the conflict objectively. </p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Postponing an issue is often to better prepare for the resolution of a conflict situation - it is not uncommon for the decision to redirect the issue to a third party, unrelated to the team. </p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:spacer {\"height\":20} -->\r\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"></div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3>\"Smooth\" adaptation </h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>This technique encourages focusing on <strong>areas of agreement</strong> and <strong>similarities</strong> more than differences. Often, when the conflict is very serious, finding such areas of agreement can be difficult. However, a team with one goal and playing to one goal will eventually find such a thread of agreement. </p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Harmony and good team relations are the main intention of this technique. </p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:spacer {\"height\":20} -->\r\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"></div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3>Compromise</h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>That is, the resolution of a conflict or the partial resolution of a problem through mutual concessions that bring some degree of satisfaction to all parties. </p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:spacer {\"height\":20} -->\r\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"></div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3>Force and directness</h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>A technique usually used in emergencies - that is, conveying one's own point of view at the expense of others. Only <strong>win-lose </strong> solutions are offered in this technique <strong>. </strong></p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Usually enforced through a position of power, by those in high positions to resolve sudden and serious conflicts. </p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:spacer {\"height\":20} -->\r\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"></div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3>Cooperation and problem solving</h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>This technique requires a focus on open dialogue, engagement and cooperation. By design, it is intended to lead to consensus and conflict resolution. <br></p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>The technique of cooperation respects multiple points of view, looking at the conflict from different perspectives. This approach develops the team, allows them to understand where the dispute came from. This knowledge sensitizes the group to behaviors that can lead to problems in the future. </p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:spacer {\"height\":50} -->\r\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"></div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>As you can see - how many feuds, so many solutions. The team manager must be vigilant and observe whether the relationship between colleagues is moving in the direction of conflict. By knowing your team and the core of a possible dispute, you will be able to choose the right method to help resolve it quickly and efficiently. </p>\r\n<!-- /wp:paragraph --></div>\r\n<!-- /wp:soft4net/container-block -->"},"created":"2020-08-17T12:14:31+00:00","related_collection_mediaImageNodes":[],"related_collection_fileFileNodes":[],"relationships":{"bundle":"node__blogRelationships","field_image_media":{"relationships":{"field_media_image":{"localFile":{"childImageSharp":{"fluid":{"base64":"data:image/jpeg;base64,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","aspectRatio":1.7647058823529411,"src":"/static/932a1d63ac055045331715d0886af9d0/d8255/blog%2520poniedzia%25C5%2582ek.jpg","srcSet":"/static/932a1d63ac055045331715d0886af9d0/9104c/blog%2520poniedzia%25C5%2582ek.jpg 480w,\n/static/932a1d63ac055045331715d0886af9d0/a6352/blog%2520poniedzia%25C5%2582ek.jpg 960w,\n/static/932a1d63ac055045331715d0886af9d0/d8255/blog%2520poniedzia%25C5%2582ek.jpg 1920w","srcWebp":"/static/932a1d63ac055045331715d0886af9d0/25f09/blog%2520poniedzia%25C5%2582ek.webp","srcSetWebp":"/static/932a1d63ac055045331715d0886af9d0/61be4/blog%2520poniedzia%25C5%2582ek.webp 480w,\n/static/932a1d63ac055045331715d0886af9d0/1fb14/blog%2520poniedzia%25C5%2582ek.webp 960w,\n/static/932a1d63ac055045331715d0886af9d0/25f09/blog%2520poniedzia%25C5%2582ek.webp 1920w","sizes":"(max-width: 1920px) 100vw, 1920px"}}}}}}}}},"pageContext":{"id":"38c77ccb-85b3-5b23-be97-d54fe4f52193","drupal_id":"7a42367b-cf4a-4ad2-a17f-3ca6b89aaaf7","langcode":"en","language":"pl","intl":{"language":"pl","languages":["pl","en"],"messages":{"system_site.name":"Heuresis Sp.z o.o. - certyfikowane szkolenia dla menedżerów, trenerów, negocjatorów, HR.","system_site.slogan":"Odkryj głębię swoich możliwości.","system_site.mail":"biuro@heuresis.pl","Discount":"Rabat","Total":"Razem","soft4net_all_rights_reserved":"Wszelkie prawa zastrzeżone. Copyright Heuresis.","soft4net_project_realization":"Projekt i realizacja - Soft4Net","soft4net_more":"Więcej","soft4net_home":"Home","soft4net_links":"Linki","soft4net_search":"Przeszukaj stronę","soft4net_register":"soft4net_register","soft4net_form_validation_message_mixed_default":"soft4net_form_validation_message_mixed_default","soft4net_form_validation_message_mixed_required":"Pole jest wymagane","soft4net_form_validation_message_string_default":"soft4net_form_validation_message_string_default","soft4net_form_validation_message_string_required":"To pole jest wymagane","soft4net_form_validation_message_string_email":"Pole musi być poprawnym adresem e-mail","soft4net_form_validation_message_string_min":"Minimalna wartość to $ {min}","soft4net_form_validation_message_string_max":"Maksymalna wartość to $ {max}","soft4net_form_validation_message_number_default":"Pole musi być numerem","soft4net_form_validation_message_number_integer":"soft4net_form_validation_message_number_integer","soft4net_form_validation_message_number_positive":"soft4net_form_validation_message_number_positive","soft4net_form_validation_message_number_min":"Minimalna wartość to ${min}","soft4net_form_validation_message_number_max":"Maksymalna wartość to $ {max}","soft4net_form_validation_message_boolean_oneOf":"To pole jest wymagane","soft4net_form_login_form_title":"Wprowadź nazwę użytkownika i hasło poniżej aby się zalogować.","soft4net_form_login_form_username":"Nazwa użytkownika","soft4net_form_login_form_password":"Hasło","soft4net_form_login_form_error":"Próba logowania nieudana.","soft4net_form_search_placeholder":"Szukam...","soft4net_form_search_no_date":"(Brak wyników)","soft4net_form_search_no_results":"Brak wyników","soft4net_webform_contact_s4n_form_name":"Imię i Nazwisko","soft4net_webform_contact_s4n_form_email":"Adres e-mail","soft4net_webform_contact_s4n_form_message":"Wiadomość","soft4net_webform_harmonogram_form_section_orderer":"Zamawiający","soft4net_webform_harmonogram_form_section_participant":"Dane uczestnika","soft4net_webform_harmonogram_form_section_attachments":"Załącz wymagane pliki lub prześlij na adres e-mail: biuro@heuresis.pl","soft4net_webform_harmonogram_form_section_element_company_person":"Nazwa firmy/osoba","soft4net_webform_harmonogram_form_section_element_company_address_address":"Adres firmy/miejsca zamieszkania","soft4net_webform_harmonogram_form_section_element_nip":"NIP","soft4net_webform_harmonogram_form_section_element_krs":"KRS","soft4net_webform_harmonogram_form_section_element_first_name_last_name":"Imię i Nazwisko","soft4net_webform_harmonogram_form_section_element_email":"E-mail","soft4net_webform_harmonogram_form_section_element_phone":"Telefon","soft4net_webform_harmonogram_form_section_element_place_of_birth":"Miejsce urodzenia","soft4net_webform_harmonogram_form_section_element_zyciorys_zawodowy":"Życiorys zawodowy (opis) ","soft4net_webform_harmonogram_form_section_element_zestawienie_referencji":"Zestawienie referencji i oświadczeń wskazujące na posiadanie doświadczenia w zakresie tematyki szkolenia","soft4net_webform_harmonogram_form_section_element_oswiadczenie_wyksztalcenia":"Oświadczenie o posiadaniu wykształcenia średniego ","soft4net_webform_harmonogram_form_section_attachments_table_row_1_col_1":"LP","soft4net_webform_harmonogram_form_section_attachments_table_row_1_col_2":"NAZWA DOKUMENTU","soft4net_webform_harmonogram_form_section_attachments_table_row_1_col_3":"POTWIERDZENIE SPEŁNIENIA WYMOGU FORMALNEGO W ZAKRESIE CERTYFIKACJI","soft4net_webform_harmonogram_form_section_attachments_table_row_1_col_4":"Załączniki","soft4net_webform_harmonogram_form_section_attachments_table_row_2_col_1":"1","soft4net_webform_harmonogram_form_section_attachments_table_row_2_col_2":"Życiorys zawodowy (opis) ","soft4net_webform_harmonogram_form_section_attachments_table_row_2_col_3":"wymagane","soft4net_webform_harmonogram_form_section_attachments_table_row_3_col_1":"2","soft4net_webform_harmonogram_form_section_attachments_table_row_3_col_2":"Zestawienie referencji i oświadczeń wskazujące na posiadanie doświadczenia w zakresie tematyki szkolenia","soft4net_webform_harmonogram_form_section_attachments_table_row_3_col_3":"wymagane","soft4net_webform_harmonogram_form_section_attachments_table_row_4_col_1":"3","soft4net_webform_harmonogram_form_section_attachments_table_row_4_col_2":"Oświadczenie o posiadaniu wykształcenia średniego ","soft4net_webform_harmonogram_form_section_attachments_table_row_4_col_3":"wymagane","soft4net_webform_harmonogram_form_clause":"Klikając przycisk wyślij akceptujesz Regulamin oraz Politykę prywatności","soft4net_webform_harmonogram_form_label_agreement":"Niniejszym wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb związanych z organizacją szkoleń i prowadzeniem certyfikacji przez HEURESIS Sp. z o. o. zgodnie z ustawą z dnia 29.08.1997 roku o ochronie danych osobowych. (Tekst jednolity: Dz. U. 2002r. Nr 101 poz.926 ze zm).","soft4net_webform_quality_check_form_section_1":"Z jakich usług Firmy Heuresis mieli Państwo okazję korzystać:","soft4net_webform_quality_check_form_section_element_z_jakich_uslug_firmy_heuresis_mieli_panstwo_okazje_korzystac_szkolenia":"szkolenia","soft4net_webform_quality_check_form_section_element_z_jakich_uslug_firmy_heuresis_mieli_panstwo_okazje_korzystac_doradztwo":"doradztwo","soft4net_webform_quality_check_form_section_element_z_jakich_uslug_firmy_heuresis_mieli_panstwo_okazje_korzystac_badania":"badania","soft4net_webform_quality_check_form_section_element_z_jakich_uslug_firmy_heuresis_mieli_panstwo_okazje_korzystac_inne":"inne","soft4net_webform_quality_check_form_section_2":"Jak często współpracują Państwo z Firmą Heuresis? (Proszę zaznaczyć odpowiednie pole)","soft4net_webform_quality_check_form_section_element_jak_czesto_wspolpracuja_panstwo_z_firma_heuresis_raz_w_miesiacu_lub_czesciej":"Raz w miesiącu lub częściej","soft4net_webform_quality_check_form_section_element_jak_czesto_wspolpracuja_panstwo_z_firma_heuresis_kilka_razy_w_roku":"Kilka razy w roku","soft4net_webform_quality_check_form_section_element_jak_czesto_wspolpracuja_panstwo_z_firma_heuresis_raz_w_roku_lub_rzadziej":"Raz w roku lub rzadziej","soft4net_webform_quality_check_form_section_element_jak_czesto_wspolpracuja_panstwo_z_firma_heuresis_incydentalnie":"Incydentalnie","soft4net_webform_quality_check_form_section_3":"Proszę ocenić satysfakcję z poszczególnych aspektów funkcjonowania Firmy:","soft4net_webform_quality_check_form_section_3_opis_skali":"1 bardzo źle, 2 raczej źle, 3 trudno powiedzieć, 4 raczej dobrze, 5 bardzo dobrze","soft4net_webform_quality_check_form_section_element_ogolny_poziom_wspolpracy_obslugi_":"OGÓLNY POZIOM WSPÓŁPRACY (OBSŁUGI)","soft4net_webform_quality_check_form_section_element_markup_01":"EWALUACJA PERSONELU:","soft4net_webform_quality_check_form_section_element_profesjonalizm_kadr":"Profesjonalizm kadr","soft4net_webform_quality_check_form_section_element_zaangazowanie":"Zaangażowanie","soft4net_webform_quality_check_form_section_element_kultura_osobista":"Kultura osobista","soft4net_webform_quality_check_form_section_element_pomoc_w_rozwiazywaniu_problemow":"Pomoc w rozwiązywaniu problemów","soft4net_webform_quality_check_form_section_element_kontakt_z_klientem":"Kontakt z klientem","soft4net_webform_quality_check_form_section_element_ocena_dostepnosci_informacji_o_firmie":"OCENA DOSTĘPNOŚCI INFORMACJI O FIRMIE","soft4net_webform___heuresis_zapytanie_o_szkolenie_s___please_provide_contact_data":"Prosimy podać dane kontaktowe (e-mail jest wymagany):","soft4net_webform___heuresis_zapytanie_o_szkolenie_z___please_provide_contact_data":"Prosimy podać dane kontaktowe (e-mail jest wymagany):","soft4net_webform___heuresis_outsourcing_diagnoza_fi___section_1":"12. Czy osoby na stanowiskach kierowniczych posiadają narzędzia do:","soft4net_webform___heuresis_outsourcing_diagnoza_fi___section_2":"17. Najistotniejsze wyzwania w zakresie polityki personalnej stanowi:","soft4net_webform___heuresis_outsourcing_diagnoza_fi___section_3":"soft4net_webform___heuresis_outsourcing_diagnoza_fi___section_3","soft4net_form_action_choose_file":"Wybierz plik","soft4net_form_action_cancel":"Anuluj","soft4net_form_action_reset":"Wyczyść","soft4net_form_action_submit":"Wyślij","soft4net_form_status_success":"Dziękujemy za wypełnienie i wysłanie formularza.","soft4net_form_status_danger":"Popraw błędy i wyślij formularz ponownie.","soft4net_node_harmonogram_title":"Tytuł szkolenia","soft4net_node_harmonogram_coach":"Prowadzący","soft4net_node_harmonogram_place":"Miasto","soft4net_node_harmonogram_place_all":"Wszystkie","soft4net_node_harmonogram_date":"Termin","soft4net_node_harmonogram_lectures":"zjazdy","soft4net_node_harmonogram_reservation_not_available":"Przepraszamy, zapis na zjazd niemożliwy z uwagi na brak wolnych miejsc","soft4net_node_harmonogram_details":"Szczegóły","soft4net_node_harmonogram_question":"Zapytanie","soft4net_node_harmonogram_reservation":"Rezerwacja","soft4net_package_react_table_loading_text":"Proszę czekać...","soft4net_package_react_table_no_data_text":"Brak wyników","soft4net_package_react_table_previous_text":"Poprzednia","soft4net_package_react_table_page_text":"Strona","soft4net_package_react_table_of_text":"z","soft4net_package_react_table_rows_text":"wierszy","soft4net_package_react_table_next_text":"Następna","soft4net_error_http_404_page_not_found_title":"Strona nie znaleziona, błąd 404.","soft4net_error_http_404_page_not_found_content":"Niestety trafiłeś pod niewłaściwy adres strony.","soft4net_shop_cart_flyout_close_cart":"Zamknij","soft4net_shop_cart_flyout_empty_cart":"Koszyk jest pusty","soft4net_shop_cart_flyout_header":"Koszyk","soft4net_shop_cart_flyout_order_item_remove":"[usuń]","soft4net_shop_cart_flyout_update_quantities":"Aktualizuj","soft4net_shop_cart_flyout_action_checkout":"Zamawiam","soft4net_shop_cart_flyout_action_continue_shopping":"Kontynuuj zakupy","soft4net_shop_commerce_product_page_price":"Cena:","soft4net_shop_commerce_product_page_field_link_moodle_title":"Szkolenia na platformie Moodle:","soft4net_shop_commerce_product_page_accordion_tabs_details":"Szczegóły","soft4net_shop_commerce_product_page_accordion_tabs_inquiry":"Zapytanie o produkt","soft4net_shop_commerce_product_page_add_to_cart":"Dodaj do koszyka","soft4net_shop_product_related_related_products":"Produkty powiązane","soft4net_lists_division_tags":"Tagi","soft4net_lists_division_tags_all":"Wszystkie","soft4net_lists_division_categories":"Kategorie","soft4net_lists_division_categories_all":"Wszystkie","soft4net_pagination_first":"Strona pierwsza","soft4net_pagination_last":"Strona ostatnia","soft4net_pagination_prev":"Strona poprzednia","soft4net_pagination_next":"Strona następna","soft4net_deploy_build_time":"Zbudowane","soft4net_accessibility_font_size":"Wielkość czcionki","soft4net_accessibility_font_size_small":"Mały rozmiar tekstu","soft4net_accessibility_font_size_normal":"Normalny rozmiar tekstu","soft4net_accessibility_font_size_large":"Duży rozmiar tekstu","soft4net_accessibility_high_contrast":"Wersja kontrastowa"},"routed":false,"originalPath":"/blog/conflict-resolution-techniques","redirect":true,"defaultLanguage":"pl"}}},"staticQueryHashes":["1506677140","1722218574","1945453098","2126356239","3175474390","3556844404","3597574889","3649515864","3919601946","4143254178"]}