{"componentChunkName":"component---src-templates-node-blog-js","path":"/en/blog/trainer-vs-training-manager-how-competencies-differ-and-why-training-must-be-tailored","result":{"data":{"nodeBlog":{"id":"3bd699ef-32e4-5b45-8541-23de66c2ef5b","drupal_id":"9761f1ad-8ac0-4de2-a3b9-6e28959ddb94","drupal_internal__nid":1774,"internal":{"type":"node__blog"},"title":"Trainer vs Training Manager - how competencies differ and why training must be tailored","body":{"summary":"","value":"<!-- wp:paragraph -->\r\n<p>Reading time: 5 minutes</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>We often encounter the thinking: \"a good trainer is automatically a good training manager\". Meanwhile, our experience in certification shows the opposite. <strong>The role of a trainer (CIPT)</strong> and <strong>a Training Manager (CTM)</strong> are two different worlds of competence.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>A trainer is a <strong>specialist</strong> - a master of the training cycle, group work and didactic methods. A Training Manager is <strong>a manager</strong> - someone who looks at the bigger picture: manages processes, budgets, and strategy for developing competencies in an organization.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>At Heuresis, we are based on <strong>international standards</strong>:</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li><strong>EQF</strong> - European Qualifications Framework,</li><li><strong>O*NET (USA)</strong> - Training and Development Specialists vs Training Managers,</li><li><strong>SHRM</strong> - HR and L&D standards,</li><li><strong>IPD</strong> - ethics and professionalism.</li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Thanks to this, we can clearly see which competencies are common, and which come only at the managerial level.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2><strong>Executive Summary - in a nutshell</strong></h2>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:list -->\r\n<ul><li><strong>Trainer (CIPT, Bloom 3/4)</strong> - implements the training cycle: from needs research to evaluation. Focuses on didactic methods and working with participants.</li><li><strong>Training Manager (CTM, Bloom 4)</strong> - is responsible for people development strategy, processes, budget and integration of L&D into the business.</li><li><strong>Common competencies</strong> - communication, facilitation, ethics, responsibility for people development.</li><li><strong>Differences</strong> - trainer = training room, methods and tools; manager = L&D system, KPIs, ROI, strategic talent programs, often knowledge management.</li><li><strong>Training needs to be tailored</strong> - e.g., for a trainer adult methods, for a manager L&D - project management, controlling and HR analytics.</li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:heading -->\r\n<h2><strong>Trainer - a specialist in the training cycle</strong></h2>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3><strong>Training cycle - the basis of the trainer's role</strong></h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>According to EQF level 3 and O*NET (Training and Development Specialists) standards, the trainer is responsible for the full training <strong>cycle</strong>:</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>research and analysis of training needs,</li><li>preparation of objectives and program,</li><li>conducting classes,</li><li>monitoring the progress of participants,</li><li>modifying methods during,</li><li>evaluating the results.</li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>This is <strong>the core competency of a CIPT Trainer</strong>.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3><strong>Management skills for beginners in the role of trainer</strong></h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>facilitation and moderation of group processes,</li><li>use of activation methods (workshops, case studies, simulations),</li><li>adapting content to learning styles and diversity of participants,</li><li>responding to difficult situations (conflicts, lack of motivation),</li><li>basic digital tools - blended learning, LMS, multimedia presentations.</li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>sHRM (Society for Human Resource Management) - the world's largest organization of HR professionals works, makes it clear: the role of the trainer is \"delivery\" - delivering development programs in line with the needs of the organization.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2><strong>Training Manager - strategic development leader</strong></h2>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3><strong>L&D strategy and processes</strong></h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>At EQF level 4 and according to O*NET (Training and Development Managers), other competencies emerge:</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>creation and implementation of <strong>competency development strategies</strong>,</li><li>designing <strong>talent and succession programs</strong>,</li><li><strong>managing the budget</strong> and allocation of L&D resources,</li><li>integration of development activities with other HR and business processes,</li><li>data analysis, measurement of KPIs and ROI of training.</li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>This is already the domain of a <strong>CTM</strong> - a manager who not only understands teaching methods, but can manage them across the organization.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3><strong>Why is Project Management a must have for an L&D manager?</strong></h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>By SHRM standards, an L&D manager must be competent in project and program management. A development program for 500 employees is not different in its logic from a business project - it has goals, budget, schedule and indicators. That's why in our courses for Training Managers we introduce elements of <strong>Project Management</strong> as a necessary foundation.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph {\"align\":\"center\"} -->\r\n<p class=\"has-text-align-center\"><strong>Here you can see the difference: the trainer leads the class, while the manager manages the entire change and development process.</strong></p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>Comparison of the roles of Trainer vs. Training Mnaager- table</strong></p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:table -->\r\n<figure class=\"wp-block-table\"><table><thead><tr><td><strong>Area / Standard</strong></td><td><strong>Trainer (CIPT, Bloom 3/4)</strong></td><td><strong>Training Manager (CTM, Bloom 4)</strong></td><td><strong>International references</strong></td></tr></thead><tbody><tr><td>Personal competencies</td><td>communication with participants, facilitation</td><td>development leader authority, mentoring of trainers</td><td>O*NET: Trainer vs Manager</td></tr><tr><td>Industry</td><td>training cycle, didactic methods, evaluation</td><td>l&D strategy, talent programs, KPIs, ROI</td><td>SHRM: Learning & Development</td></tr><tr><td>Work organization</td><td>lesson plan, schedule, training resources</td><td>budget, controlling, schedule of L&D programs</td><td>EQF 3-4;</td></tr><tr><td>Stakeholders</td><td>participants, line managers</td><td>management, HR, external partners</td><td>SHRM: Relationship Management</td></tr><tr><td>Ethics</td><td>equal treatment, ethics in the training room</td><td>compliance in development policies</td><td>IPD: Professional Conduct</td></tr></tbody></table></figure>\r\n<!-- /wp:table -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>Practical examples</strong></p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li><strong>Trainer</strong> in the room sees that participants are getting lost in the exercise - changes pace, introduces additional examples, monitors progress.</li><li><strong>Training Manager</strong> analyzes that across the organization 40% of managers are deficient in the area of \"change management\" designs a development program, builds a budget and reports results to the board.</li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:heading -->\r\n<h2><strong>What will an L&D manager learn in a train-the-trainer school and what will he learn in HR management training?</strong></h2>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>School of trainers (e.g. Excellence Business Training):</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>An in-depth understanding of the training cycle: needs analysis, planning, conducting, evaluation.</li><li>Selection and application of didactic methods.</li><li>Facilitation and moderation of group work.</li><li>Creating engaging training programs.</li><li>Working with a variety of learning styles.</li><li>Developing flexibility, responding to difficult coaching situations.</li><li>Basics of blended learning, using digital tools in training.</li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>HR/L&D management training (e.g. Excellence Training Management):</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>Creating and implementing competency development strategies at the organization level.</li><li>Designing talent and succession programs.</li><li>Managing the entire development budget, controlling, optimizing L&D investments.</li><li>Integration of development policies with HR processes and business strategy.</li><li>Analysis of data, KPIs, ROI, reporting to management.</li><li>Project management competencies, leadership, mentoring of other trainers.</li><li>Building partnerships with management, external partners, overseeing compliance.</li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>Train-the-trainer school prepares you to practice training, conduct effective classes and work with participants, while HR management training gives you the tools to strategically guide people development on a company-wide scale.</strong></p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2>HRTech in the Service of Development</h2>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Today's Training Manager cannot effectively manage L&D strategy without <strong>digital tools for analytics and controlling</strong>. A key challenge is integrating competency development with other HR processes, from recruitment to employee assessment. That's why L&D experts are increasingly turning to HRTech solutions that automate processes, provide training ROI data and facilitate budget management. Check out how our <strong><a href=\"https://www.heuresis.pl/pl/oprogramowanie-dla-hr\" class=\"ek-link\">SmartManager.cloud</a></strong> platform supports these challenges by integrating employee development into your HR management system.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2><strong>Training and certification - different for different roles</strong></h2>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>That's why training needs to be tailored.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li><strong>For Train</strong> ers<strong>(CIPT)</strong> → <em><a href=\"https://www.heuresis.pl/pl/szkolenia-i-certyfikacja/szkolenia-otwarte-z-zarzadzania-i-hr/excellence-business-trainingcsm-kurs\" class=\"ek-link\">Excellence</a></em><a href=\"https://www.heuresis.pl/pl/szkolenia-i-certyfikacja/szkolenia-otwarte-z-zarzadzania-i-hr/excellence-business-trainingcsm-kurs\" class=\"ek-link\">Business</a><em> Training</em> - a course teaching methods of working with adults, facilitation and effective training delivery:<br>Excellence Business Training</li><li><strong>For Training Managers (CTM)</strong> → <em>Excellence Training Management</em> - a course for development leaders who need to manage projects, budgets and strategy:<br><a href=\"https://www.heuresis.pl/pl/szkolenia-i-certyfikacja/szkolenia-otwarte-z-zarzadzania-i-hr/excellence-training-management-csm\" class=\"ek-link\">Excellence Training Management</a></li><li><strong>Certification</strong><ul><li><a href=\"https://www.heuresis.pl/pl/szkolenia-i-certyfikacja/certyfikacja-kompetencji/certyfikaty-dla-trenerow\" class=\"ek-link\">Certification for Trainers (CIPT)</a></li><li><a href=\"https://www.heuresis.pl/pl/szkolenia-i-certyfikacja/certyfikacja-kompetencji/certyfikaty-dla-managerow-szkoleni\" class=\"ek-link\">Certification for Training Managers (CTM)</a></li></ul></li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>See also our article: <a href=\"https://www.heuresis.pl/pl/blog/10-najlepszych-certyfikatow-szkoleniowych-dla-trenerow-korporacyjnych\">top 10 training certifications for corporate trainers</a>.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2><strong>Checklist: How do you transition from being a trainer to a development manager?</strong></h2>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>Learn about <strong>different methods of individual and group work with adults</strong> - from instruction and coaching to mentoring, facilitation and gamification.</li><li>Develop <strong>the ability to lead a training cycle</strong> with a flexible selection of methods and tools.</li><li>Learn how to <strong>monitor participant progress and modify programs to make a real impact on business results.</strong></li><li><strong>Learn how to design comprehensive development programs</strong>, not just single training sessions.</li><li><strong>Develop competence in L&D analytics</strong> and performance conversations (ROI, KPI, impact).</li><li>Learn <strong>Project Management</strong> to effectively plan and execute larger development initiatives.</li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>Summary</strong></p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>Trainer </strong> and <strong>Training Manager</strong> are two different roles. The former focuses on <strong>the training room and participants</strong>, the latter on <strong>strategy, processes and integration with the business</strong>.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Our experience in certification shows clearly: <strong>coaching competencies are not enough to become a Training Manager</strong>. You need additional skills - in project management, finance and strategic partnership with the business.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>That's why <strong>L&D's managerial training courses must be based on international standards</strong>, not trendy topics. This is the only way to actually prepare for promotion and new responsibilities.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2><strong>Frequently asked questions (FAQ)</strong></h2>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3>What are the differences between CIPT and CTM certification?</h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>CIPT certifies classroom readiness, knowledge of the training cycle, and assessment of outcomes.</li><li>CTM focuses on the ability to design and manage development programs, KPI and ROI analysis.</li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3>What training should I choose if I want to advance from trainer to development manager?</h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>After trainer school, choose programs in project management, budget controlling, HR analytics, L&D strategy.</li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3>How do I measure the effectiveness of a trainer and L&D manager?</h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>Trainer: through participant satisfaction, participant progress, knowledge transfer effectiveness.</li><li>Manager: through the realization of KPIs, results of ROI analysis, effectiveness of talent programs, impact on business goals.</li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3>What can you do to increase your chances of promotion?</h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>Develop leadership skills, obtain industry certifications (CIPT, CTM), engage in cross-functional projects.</li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Want to become an expert in training or a strategic L&D manager?<br>Check out <a href=\"https://www.heuresis.pl/pl/szkolenia-i-certyfikacja/szkolenia-otwarte-z-zarzadzania-i-hr/excellence-training-management-csm\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Excellence Business Training</strong></a> and our CIPT and CTM certifications!</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Learn more:</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li><a rel=\"noreferrer noopener\" href=\"https://www.heuresis.pl/pl/blog/10-najlepszych-certyfikatow-szkoleniowych-dla-trenerow-korporacyjnych\" target=\"_blank\" class=\"ek-link\"><strong>top 10 training certifications for corporate trainers</strong></a></li><li><a rel=\"noreferrer noopener\" href=\"https://www.heuresis.pl/pl/szkolenia-i-certyfikacja/certyfikacja-kompetencji/certyfikaty-dla-trenerow\" target=\"_blank\" class=\"ek-link\"><strong>Certifications for Trainers (CIPT)</strong></a></li></ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:html -->\r\n<script type=\"application/ld+json\">\r\n{\r\n  \"@context\": \"https://schema.org\",\r\n  \"@type\": \"FAQPage\",\r\n  \"mainEntity\": [\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"What are the differences between CIPT and CTM certification?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"CIPT (Certified International Professional Trainer) confirms readiness to teach, knowledge of the training cycle and assessment of outcomes. CTM (Certified Training Manager) focuses on designing and managing development programs, analyzing KPIs and ROIs of organization-wide training.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"What training should I choose if I want to advance from trainer to development manager?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"answer\",\r\n        \"text\": \"After graduating from a train-the-trainer school (e.g. Excellence Business Training), it is recommended to choose programs in project management, L&D budget controlling, HR analytics and strategic implementation of competency development strategies.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"How to measure the effectiveness of an L&D coach and manager?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Trainer effectiveness is measured by participant satisfaction and progress, and knowledge transfer effectiveness. L&D manager effectiveness is measured by the achievement of KPIs, ROI analysis, effectiveness of talent programs and their impact on company business goals.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"What should I do to increase my chances of being promoted from trainer to Training Manager?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"You should develop leadership skills, obtain industry certifications (CIPT, CTM), and actively engage in cross-functional projects that go beyond the training room itself.\"\r\n      }\r\n    }\r\n  ]\r\n}\r\n</script>\r\n<!-- /wp:html -->\r\n\r\n<!-- wp:html -->\r\n<script type=\"application/ld+json\">\r\n{\r\n  \"@context\": \"https://schema.org\",\r\n  \"@type\": \"BlogPosting\",\r\n  // Key article data\r\n  \"headline\": \"Trainer vs Training Manager: Key Differences, CTM, CIPT and L&D Strategy\",\r\n  \"name\": \"Trainer vs Training Manager: Key Differences, CTM, CIPT and L&D Strategy\",\r\n  \"description\": \"Trainer vs Training Manager? Learn the key differences in SHRM/EQF competencies and standards. Find out why CIPT certification is not enough to manage L&D strategy.\"\r\n  // Author - Key for E-E-A-T\r\n  \"author\": {\r\n    \"@type\": \"Organization\",\r\n    \"name\": \"Heuresis Ltd.\",\r\n    \"url\": \"https://www.heuresis.pl/\"\r\n  },\r\n  // Date of publication and modification\r\n  \"datePublished\": \"2025-10-16\", // PLEASE REPLACE WITH THE CURRENT DATE OF PUBLICATION\r\n  \"dateModified\": \"2025-10-16\", // PLEASE REPLACE WITH UPDATE OF PUBLICATION (or date of last modification)\r\n  \"image\": {\r\n    \"@type\": \"ImageObject\",\r\n    // PLEASE SUBMIT the URL to the BLOG post's GRAPHIC (minimum 1200px wide)\r\n    \"url\": \"https://www.heuresis.pl/images/blog/trener-vs-manager.jpg\" \r\n  },\r\n  \"publisher\": {\r\n    \"@type\": \"Organization\",\r\n    \"name\": \"Heuresis Ltd.\",\r\n    \"logo\": {\r\n      \"@type\": \"ImageObject\",\r\n      \"url\": \"https://www.heuresis.pl/images/logo-heuresis.png\" // PLEASE SPECIFY URL TO COMPANY LOGO\r\n    }\r\n  },\r\n  // link to the article itself\r\n  \"mainEntityOfPage\": {\r\n    \"@type\": \"WebPage\",\r\n    \"url\": \"https://www.heuresis.pl/pl/blog/trener-vs-training-manager\" // PLEASE REPLACE WITH A VALID ARTICLE URL\r\n  },\r\n  // Key phrases/tags\r\n  \"keywords\": [\"Training Manager\", \"Trainer\", \"CIPT\", \"CTM\", \"L&D competency\", \"SHRM\", \"HR strategy\" ]\r\n}\r\n</script>\r\n<!-- /wp:html -->"},"created":"2025-10-16T18:13:17+00:00","related_collection_mediaImageNodes":[],"related_collection_fileFileNodes":[],"relationships":{"bundle":"node__blogRelationships","field_image_media":{"relationships":{"field_media_image":{"localFile":{"childImageSharp":{"fluid":{"base64":"data:image/png;base64,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","aspectRatio":1.5,"src":"/static/7700a1d964bd9d1a6db7300afbac6bd7/1dcea/training%2520manager.png","srcSet":"/static/7700a1d964bd9d1a6db7300afbac6bd7/19ca5/training%2520manager.png 480w,\n/static/7700a1d964bd9d1a6db7300afbac6bd7/40ffe/training%2520manager.png 960w,\n/static/7700a1d964bd9d1a6db7300afbac6bd7/1dcea/training%2520manager.png 1536w","srcWebp":"/static/7700a1d964bd9d1a6db7300afbac6bd7/d5052/training%2520manager.webp","srcSetWebp":"/static/7700a1d964bd9d1a6db7300afbac6bd7/61be4/training%2520manager.webp 480w,\n/static/7700a1d964bd9d1a6db7300afbac6bd7/1fb14/training%2520manager.webp 960w,\n/static/7700a1d964bd9d1a6db7300afbac6bd7/d5052/training%2520manager.webp 1536w","sizes":"(max-width: 1536px) 100vw, 1536px"}}}}}}}}},"pageContext":{"id":"3bd699ef-32e4-5b45-8541-23de66c2ef5b","drupal_id":"9761f1ad-8ac0-4de2-a3b9-6e28959ddb94","langcode":"en","language":"en","intl":{"language":"en","languages":["pl","en"],"messages":{"system_site.name":"Heuresis Sp.z o.o. - certified trainings for managers, trainers, negotiators, HR.","system_site.slogan":"Discover the depth of your possibilities.","system_site.mail":"biuro@heuresis.pl","Discount":"Discount","Total":"Total","soft4net_all_rights_reserved":"All rights reserved. Copyright Heuresis.","soft4net_project_realization":"Project and realization - Soft4Net","soft4net_more":"More","soft4net_home":"Home","soft4net_links":"Links","soft4net_search":"Search page","soft4net_register":"soft4net_register","soft4net_form_validation_message_mixed_default":"soft4net_form_validation_message_mixed_default","soft4net_form_validation_message_mixed_required":"This field is required","soft4net_form_validation_message_string_default":"soft4net_form_validation_message_string_default","soft4net_form_validation_message_string_required":"This field is required","soft4net_form_validation_message_string_email":"The field must be a valid email address","soft4net_form_validation_message_string_min":"The minimum value is $ {min}","soft4net_form_validation_message_string_max":"The maximum value is $ {max}","soft4net_form_validation_message_number_default":"This field must be a number","soft4net_form_validation_message_number_integer":"soft4net_form_validation_message_number_integer","soft4net_form_validation_message_number_positive":"soft4net_form_validation_message_number_positive","soft4net_form_validation_message_number_min":"Minimal value is ${min{}","soft4net_form_validation_message_number_max":"The maximum value is $ {max}","soft4net_form_validation_message_boolean_oneOf":"This field is required","soft4net_form_login_form_title":"Enter your username and password below to log in.","soft4net_form_login_form_username":"Username","soft4net_form_login_form_password":"Password","soft4net_form_login_form_error":"Unable to complete your login request.","soft4net_form_search_placeholder":"Search...","soft4net_form_search_no_date":"(No dates provided)","soft4net_form_search_no_results":"No results","soft4net_webform_contact_s4n_form_name":"First name and Last name","soft4net_webform_contact_s4n_form_email":"E-mail address","soft4net_webform_contact_s4n_form_message":"Message","soft4net_webform_harmonogram_form_section_orderer":"Purchaser","soft4net_webform_harmonogram_form_section_participant":"Participant details","soft4net_webform_harmonogram_form_section_attachments":"Attach the required files or send to the e-mail address: biuro@heuresis.pl","soft4net_webform_harmonogram_form_section_element_company_person":"Company name / person","soft4net_webform_harmonogram_form_section_element_company_address_address":"Company address / place of residence","soft4net_webform_harmonogram_form_section_element_nip":"NIP","soft4net_webform_harmonogram_form_section_element_krs":"KRS","soft4net_webform_harmonogram_form_section_element_first_name_last_name":"First name and last name","soft4net_webform_harmonogram_form_section_element_email":"E-mail","soft4net_webform_harmonogram_form_section_element_phone":"Phone number","soft4net_webform_harmonogram_form_section_element_place_of_birth":"Place of birth","soft4net_webform_harmonogram_form_section_element_zyciorys_zawodowy":"Professional CV","soft4net_webform_harmonogram_form_section_element_zestawienie_referencji":"A list of references and statements showing six years of professional experience","soft4net_webform_harmonogram_form_section_element_oswiadczenie_wyksztalcenia":"Declaration of having appropriate education","soft4net_webform_harmonogram_form_section_attachments_table_row_1_col_1":"NO","soft4net_webform_harmonogram_form_section_attachments_table_row_1_col_2":"NAME OF THE DOCUMENT","soft4net_webform_harmonogram_form_section_attachments_table_row_1_col_3":"CONFIRMATION OF COMPLIANCE WITH THE FORMAL REQUIREMENTS FOR CERTIFICATION","soft4net_webform_harmonogram_form_section_attachments_table_row_1_col_4":"Attachments","soft4net_webform_harmonogram_form_section_attachments_table_row_2_col_1":"1","soft4net_webform_harmonogram_form_section_attachments_table_row_2_col_2":"Professional CV","soft4net_webform_harmonogram_form_section_attachments_table_row_2_col_3":"required","soft4net_webform_harmonogram_form_section_attachments_table_row_3_col_1":"2","soft4net_webform_harmonogram_form_section_attachments_table_row_3_col_2":"A list of references and statements showing six years of professional experience","soft4net_webform_harmonogram_form_section_attachments_table_row_3_col_3":"required","soft4net_webform_harmonogram_form_section_attachments_table_row_4_col_1":"3","soft4net_webform_harmonogram_form_section_attachments_table_row_4_col_2":"Declaration of having appropriate education","soft4net_webform_harmonogram_form_section_attachments_table_row_4_col_3":"required","soft4net_webform_harmonogram_form_clause":"By clicking send you accept the Regulations and the Privacy Policy","soft4net_webform_harmonogram_form_label_agreement":"I hereby agree to the processing of my personal data for the purposes of training organization and certification by HEURESIS Sp. z o. o. in accordance with the Act of 29.08.1997 on the protection of personal data. (Uniform text: Journal of Laws of 2002, No. 101, item 926, as amended).","soft4net_webform_quality_check_form_section_1":"What services of Heuresis have you had the opportunity to use:","soft4net_webform_quality_check_form_section_element_z_jakich_uslug_firmy_heuresis_mieli_panstwo_okazje_korzystac_szkolenia":"training","soft4net_webform_quality_check_form_section_element_z_jakich_uslug_firmy_heuresis_mieli_panstwo_okazje_korzystac_doradztwo":"consulting","soft4net_webform_quality_check_form_section_element_z_jakich_uslug_firmy_heuresis_mieli_panstwo_okazje_korzystac_badania":"survey","soft4net_webform_quality_check_form_section_element_z_jakich_uslug_firmy_heuresis_mieli_panstwo_okazje_korzystac_inne":"other","soft4net_webform_quality_check_form_section_2":"How often do you work with Heuresis? (Please tick the appropriate box)","soft4net_webform_quality_check_form_section_element_jak_czesto_wspolpracuja_panstwo_z_firma_heuresis_raz_w_miesiacu_lub_czesciej":"Once a month or more often","soft4net_webform_quality_check_form_section_element_jak_czesto_wspolpracuja_panstwo_z_firma_heuresis_kilka_razy_w_roku":"Several times a year","soft4net_webform_quality_check_form_section_element_jak_czesto_wspolpracuja_panstwo_z_firma_heuresis_raz_w_roku_lub_rzadziej":"Once a year or less","soft4net_webform_quality_check_form_section_element_jak_czesto_wspolpracuja_panstwo_z_firma_heuresis_incydentalnie":"incidentally","soft4net_webform_quality_check_form_section_3":"Please rate satisfaction with individual aspects of the Company's operation:","soft4net_webform_quality_check_form_section_3_opis_skali":"1 very bad, 2 rather bad, 3 difficult to say, 4 rather good, 5 very good","soft4net_webform_quality_check_form_section_element_ogolny_poziom_wspolpracy_obslugi_":"GENERAL LEVEL OF COOPERATION (SERVICES)","soft4net_webform_quality_check_form_section_element_markup_01":"STAFF EVALUATION:","soft4net_webform_quality_check_form_section_element_profesjonalizm_kadr":"Professionalism of the staff","soft4net_webform_quality_check_form_section_element_zaangazowanie":"Involvement","soft4net_webform_quality_check_form_section_element_kultura_osobista":"Personal culture","soft4net_webform_quality_check_form_section_element_pomoc_w_rozwiazywaniu_problemow":"Help in solving problems","soft4net_webform_quality_check_form_section_element_kontakt_z_klientem":"Contact with the customer","soft4net_webform_quality_check_form_section_element_ocena_dostepnosci_informacji_o_firmie":"ASSESSMENT OF INFORMATION ABOUT THE COMPANY","soft4net_webform___heuresis_zapytanie_o_szkolenie_s___please_provide_contact_data":"Please provide contact details (email required):","soft4net_webform___heuresis_zapytanie_o_szkolenie_z___please_provide_contact_data":"Please provide contact details (e-mail required):","soft4net_webform___heuresis_outsourcing_diagnoza_fi___section_1":"12. Do people on managerial positions have tools for:","soft4net_webform___heuresis_outsourcing_diagnoza_fi___section_2":"17. The most important challenges in the field of personnel policy are:","soft4net_webform___heuresis_outsourcing_diagnoza_fi___section_3":"soft4net_webform___heuresis_outsourcing_diagnoza_fi___section_3","soft4net_form_action_choose_file":"Choose file","soft4net_form_action_cancel":"Cancel","soft4net_form_action_reset":"Reset","soft4net_form_action_submit":"Submit","soft4net_form_status_success":"Thank you for filling and sending the form.","soft4net_form_status_danger":"Please fix form errors and send it again.","soft4net_node_harmonogram_title":"Training title","soft4net_node_harmonogram_coach":"Coach","soft4net_node_harmonogram_place":"City","soft4net_node_harmonogram_place_all":"All","soft4net_node_harmonogram_date":"Date","soft4net_node_harmonogram_lectures":"Lectures","soft4net_node_harmonogram_reservation_not_available":"Reservation not available","soft4net_node_harmonogram_details":"Details","soft4net_node_harmonogram_question":"Question","soft4net_node_harmonogram_reservation":"Reservation","soft4net_package_react_table_loading_text":"Loading...","soft4net_package_react_table_no_data_text":"No rows found","soft4net_package_react_table_previous_text":"Previous","soft4net_package_react_table_page_text":"Page","soft4net_package_react_table_of_text":"of","soft4net_package_react_table_rows_text":"rows","soft4net_package_react_table_next_text":"Next","soft4net_error_http_404_page_not_found_title":"Page not found, error 404.","soft4net_error_http_404_page_not_found_content":"Unfortunately, you came to the wrong website address.","soft4net_shop_cart_flyout_close_cart":"Close","soft4net_shop_cart_flyout_empty_cart":"Cart is empty","soft4net_shop_cart_flyout_header":"Shopping bag","soft4net_shop_cart_flyout_order_item_remove":"[remove]","soft4net_shop_cart_flyout_update_quantities":"Update","soft4net_shop_cart_flyout_action_checkout":"Checkout","soft4net_shop_cart_flyout_action_continue_shopping":"Continue shopping","soft4net_shop_commerce_product_page_price":"Price:","soft4net_shop_commerce_product_page_field_link_moodle_title":"Training on the Moodle platform:","soft4net_shop_commerce_product_page_accordion_tabs_details":"Details","soft4net_shop_commerce_product_page_accordion_tabs_inquiry":"Product inquiry","soft4net_shop_commerce_product_page_add_to_cart":"Add to cart","soft4net_shop_product_related_related_products":"Related products","soft4net_lists_division_tags":"Tags","soft4net_lists_division_tags_all":"All","soft4net_lists_division_categories":"Categories","soft4net_lists_division_categories_all":"All","soft4net_pagination_first":"First page","soft4net_pagination_last":"Last page","soft4net_pagination_prev":"Previous page","soft4net_pagination_next":"Next page","soft4net_deploy_build_time":"Built at","soft4net_accessibility_font_size":"Font size","soft4net_accessibility_font_size_small":"Small font size","soft4net_accessibility_font_size_normal":"Normal font size","soft4net_accessibility_font_size_large":"Large font size","soft4net_accessibility_high_contrast":"High contrast"},"routed":true,"originalPath":"/blog/trainer-vs-training-manager-how-competencies-differ-and-why-training-must-be-tailored","redirect":true,"defaultLanguage":"pl"}}},"staticQueryHashes":["1506677140","1722218574","1945453098","2126356239","3175474390","3556844404","3597574889","3649515864","3919601946","4143254178"]}