{"componentChunkName":"component---src-templates-node-page-js","path":"/pl/training-and-certification/open-trainings/excellence-crisis-leadershipcsm-course-training-top","result":{"data":{"nodePage":{"id":"a6f75fb3-cf4a-543c-9d02-cca9023c1709","drupal_id":"cc45a067-84c6-4758-bef1-e5a358e7637a","drupal_internal__nid":1743,"internal":{"type":"node__page"},"title":"Excellence in Crisis Leadership©℠- course, training for TOP Managers ","body":{"summary":"","value":"\r\n
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Excellence in Crisis Leadership©℠ - certified training for TOP Managers

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Gain leadership confidence in chaos and organizational resilience in crisis. Take the Excellence in Crisis Leadership©℠ Certified Training - an intensive online and open leadership course for TOP Managers that develops competencies in crisis leadership, decision-making under pressure, crisis communication, and building mental and organizational resilience. Learn to operate effectively under uncertainty, sudden change and crisis challenges.

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Who is the Excellence in Crisis Leadership©℠ open training for?

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  • You are a CEO, business owner or board member responsible for strategic decisions and key business areas.
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  • You want to strengthen your leadership and leadership competencies in crisis and border situations.
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  • You are looking for practical tools for effective crisis management, communication under pressure and building mental and organizational resilience.
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  • You want to develop skills for decision-making in crisis and managing teams under uncertainty.
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If you want to gain certified competencies in crisis leadership and effective leadership in crisis - this course is for you.

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What competencies will you develop through crisis leadership training?

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  • Recognizing the signals of an impending crisis and reacting quickly before chaos paralyzes the organization.
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  • Making accurate and quick decisions under pressure, even with lack of data and limited resources.
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  • Communicating effectively under uncertainty, building trust among the team and stakeholders.
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  • Building one's own and the team's mental resilience to survive and emerge stronger.
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  • Managing teams and processes under conditions of high volatility and unpredictability.
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  • Creating and implementing protocols for leading in crisis situations.
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  • Using military, survivalist and psychological methods to support effective leadership.
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  • Development of leadership, resilience and strategic thinking skills.
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What certificate will you receive upon completion of the training?

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Participants of the course receive a certificate of completion of Excellence in Crisis Leadership©℠ confirming the acquisition of competencies in the area of crisis leadership and organizational resilience, in accordance with WRL level 5.

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This is a recognized confirmation of practical skills that can be immediately applied to real business situations.

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The innovative working format of Excellence in Crisis Leadership©℠ training - how do you learn in practice?

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The training is implemented in an engaging and practical formula: intensive stationary workshops in Krakow, simulations and exercises based on proven military, survival and psychological techniques. We also use WHO tools to support the resilience building of teams and organizations. As a result, each day of the program is not only theory, but above all a practical experience that remains for a long time and effectively prepares you for effective leadership in a crisis.

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For those who prefer a remote format, an online version is available. Although in the online format the learning is just as rich in content, the practical experience is slightly less intense than in the onsite workshops.

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What are the international standards for the Excellence in Crisis Leadership©℠ program?

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The training program was developed in accordance with best practices and standards:

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  • crisis management as applied to business and government,
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  • military and survivalist methodologies adapted to organizational management,
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  • wHO guidelines for psychological support and resilience.
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Why take the Excellence in Crisis Leadership©℠ training?

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  • Practical preparation for leadership in crisis - both in an intensive classroom workshop and a flexible online format.
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  • Methods based on military, survivalist and psychological experiences that enhance decision-making and communication under pressure.
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  • Crisis communication and decision-making training to build trust and team resilience.
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  • Development of a personal crisis leader protocol, tailored to the realities of your organization.
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  • A certificate of unique leadership competency, recognized in the industry and issued upon completion of both open and online courses.
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  • Open training, available to a wide range of managers, and online access, allowing you to learn without being physically present.
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What can you do from tomorrow as a leader leading in a crisis?

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  • Map out your company's key risks and early warning indicators.
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  • Establish a quick decision-making scheme: who decides who, what, at what time.
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  • Prepare a brief crisis communication plan for teams and stakeholders.
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  • Designate roles and responsibilities in the response team (core team).
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  • Enroll in Excellence in Crisis Leadership©℠ to put proven tools into practice.
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Ready to lead even in the most challenging circumstances?
\r\nReserve your spot today and gain the competencies that set leaders apart from the rest.

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RESERVE!

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Blended Learning sessions (available Online Live or In-person in Krakow) – 2026.

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Spring Edition (Session I / II)Autumn Edition (Session I / II)
PL: Apr 07-08 / Apr 21-22   EN: Apr 09-10 / Apr 23-24PL: Oct 06-07 / Oct 20-21   EN: Oct 08-09 / Oct 22-23
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LEAD IN THE CHAOS AND BUILD RESILIENCE OF YOUR ORGANIZATION!!!

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REGISTER AND RESERVE YOUR SPACE!
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EXCELLENCE IN MANAGEMENT©℠ COURSE IN NUMBERS

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  • More than 880 management courses delivered
  • More than 12,000 trained managers from various industries
  • The most unusual industry in which we developed managerial competencies: glass bending
  • The most challenging industry in which we have improved managerial competencies: aviation
  • More than 35,000 hours of work with managers of different levels
    and from different industries
  • 102 managers certified in Poland and 156,000 in Europe, Asia and the USA.
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Get to know the opinions of our participants

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Great methods. Good selection of content and tasks. Lots of teamwork.

Director of a manufacturing company
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Competently prepared and conducted training. Practical and individualized approach to participants.

HoReCa Industry Representative
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Very interesting training and experience of working in a group of people.

Representative of a manufacturing company leader in its industry
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Who is the Excellence in Crisis Leadership©℠ training group?

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This is a program aimed at top-level leaders who are responsible for people and organizations in situations of sudden change and uncertainty. Participants form a group in which they share management experience and a common need to develop mental and organizational resilience.

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  • Board members and directors responsible for key business areas,
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  • TOP managers who have to make decisions under pressure and in chaotic conditions,
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  • Successors and business owners who are responsible for the continuity of the organization,
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  • Representatives of public administration involved in crisis management,
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  • Local leaders and local government officials responsible for community safety,
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  • Operational team leaders and HR managers who support people in border situations.
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With such a diverse training group, participants have the opportunity to look at a crisis from different perspectives - business, social and administrative - and develop common standards for action that truly strengthen the resilience of organizations and communities.

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FIND OUT THE SCHEDULE OF ALL TRAINING SESSIONS!
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Excellence in Crisis Leadership©℠ training program - modules and agenda

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the 4-day program combines workshops and simulations with WHO (Psychological First Aid - PFA) practices, battlefield and survival techniques, and managerial tools for working with fear and uncertainty in a team.

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Pre-work (e-learning + competency test)

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  • Crisis leader competency test (starter diagnosis),
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  • Introduction to the psychology of crisis: anxiety vs. stress, information uncertainty,
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  • PFA (WHO) basics and quick stabilization techniques: breathing, grounding.
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Day 1 - Psychology of crisis and human behavior

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  • Individual reactions: fight-flight-freeze, cognitive narrowing, denial,
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  • Group reactions: contagion of emotions, regression to hierarchy, gossip and narratives,
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  • The role of the leader in the first minutes: modeling calmness, simple language, short commands,
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  • Exercises: grounding (5-4-3-2-1), breath work, calming messages for the team.
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Day 2 - Stabilization and safety: survival & PFA

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  • 3xR (Recognize-React-Do Simple Things) - rapid ordering of chaos,
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  • Rule of 3 - hierarchy of priorities (air, shelter, water, food),
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  • Battle buddies - system of partners and control of team status,
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  • Psychological First Aid (WHO): Look-Listen-Link-Protect in company version,
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  • Exercises: PFA micro-interventions, safety check-lists, mapping first actions.
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Day 3 - Decisions under pressure and crisis communication

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  • Decision-making framework with incomplete information, risk matrices and escalations,
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  • Transparency and \"zero speculation\": how to say \"we don't know yet\",
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  • Rituals and structures that reassure (roll call, stand-up, short briefings),
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  • Working with rumor and misinformation - quick facts, information board, point of contact,
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  • Exercises: preparing a message package (board, team, stakeholders).
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Day 4 - Crisis simulations and leader protocol

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  • Simulations of incidents with high uncertainty (e.g. drone threats, alerts),
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  • Coordination of activities: roles, reporting, information flow,
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  • After Action Review: lessons learned from mistakes, consolidation of good responses,
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  • Development of crisis leader protocol and 30/60/90 plan after training.
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Competency modules (cross-cutting throughout the course)

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  • Leadership in chaos and building a leader's authority,
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  • PFA WHO: Look-Listen-Link-Protect in team practice,
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  • Stabilization techniques: grounding, breathing, micro-pauses,
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  • Survival toolset: 3xR, Rule of 3, battle buddies,
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  • Decision-making under pressure and risk matrices,
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  • Crisis communication and working with misinformation,
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  • Mental and organizational resilience (pre-, intra- and post-incident),
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  • Managerial micro-interventions and post-event support.
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Materials and tools you will receive

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  • PFA (Look-Listen-Link-Protect) checklists for the leader and HR,
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  • Cards: grounding, breathing 4-6, buddy check, first 60 minutes,
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  • 3xR and Rule of 3 placards for team SOPs,
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  • Crisis message templates and \"facts vs. rumors\" board,
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  • Crisis leader protocol template + 30/60/90 plan.
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Program quality standard

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  • Best practices for crisis management in business and government,
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  • Military and survivalist methodologies adapted to the work environment,
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  • WHO guidelines for Psychological First Aid (PFA) and well-being support.
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What does Excellence in Crisis Leadership training consist of?

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Competency survey

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The survey will tell you what you need to learn. It will allow you to monitor whether you are completing that knowledge and skills you need during the training.

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Access to the e-learning platform

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You will have access to the platform throughout the course and up to two months after the course ends. E-learning includes both materials and gives you the opportunity to communicate quickly with your group mentor and other trainees.

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Workshops with a trainer on line or in person

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During the workshop you will practice specific skills, develop or obtain managerial tools that will allow you to work effectively.

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Certification exam

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You will take the exam at the level of your choice and it will vary depending on the level.

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Tool base

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We know the loneliness of a boss, so we offer you access to a community of professionals and consultants with whom you can exchange experiences, consult and inspire on an ongoing basis.

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Exam and certification

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The exam consists of a test containing 80 single-choice questions and, depending on the level you choose, a presentation of a management task or a management project.

Only with us will you receive a certificate issued by the American Certification Institute (ACI) - a globally recognized company that has been in business since 1999 and adapts its certification requirements on an ongoing basis to rapidly changing business realities.

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American Certification Institute certification

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Why certify with the American Certification Institute®?

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  • This is a certification prepared by professionals for professionals, so it is very practical.
  • Long experience - the company has been in business since 1999.
  • More than 1 million certificates issued worldwide
    in various fields - including 122,000 managerial certificates.
  • Convenience and flexibility - you can take the theory part online when you want, and we will adjust the date of the practical part to suit you.
  • Certification requirements are continuously adapted to changing business realities.
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the 8 strengths of Heuresis, or why should you train in Crisis Leadership with us?

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We have over 20 years of experience in training managers

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We have worked and continue to work with managers at all levels of companies of different industries and sizes, so whether your company is a locally operating micro-enterprise or a multinational corporation, you are sure to find something to suit your needs with us.

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Since 20212 we have been conducting certified, according to global standards.

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We value your time: we train using blended learning - a modern formula that combines live classes with those held online. It allows us to optimize training time, to be precise, to reduce it by half on average.

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We focus on practice: we believe that the most important thing is not the acquisition of knowledge itself, but the use of knowledge in everyday life, which is why the classes conducted by our trainers are practical and contain only content and tools ready for use in professional work.

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Highly qualified and competent trainers: our trainers know well what the knowledge they pass on is supposed to be useful for, so they are focused on the effectiveness of the training and solvingtheproblems of the participants.

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We take care of you also after the training, offering you access to the database, exchange of experience and consultation.

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We take an individual approach to each client, including financial issues, so you can be sure that we will discuss the details of payment for your training with you individually and offer favorable terms.

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Want to manage confidently in times of uncertainty?

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Apply today!
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OUR TRENER

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ARTUR MICHALSKI

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Business trainer working on skills related to the area of emotional intelligence, with a focus on creating effective teams, stress management and building mental toughness.
ICF Coach working mainly with managers and leaders of companies and non-profit organizations.
Survival trainer and long-time practitioner of the art of survival. Conducted outdoor trainings for managers, special forces soldiers, people with disabilities, as well as youth and children. Canoeing instructor training in rescue techniques and self-rescue. Organizer of numerous canoeing expeditions combined with the art of survival.
For many years on the board of the International Coaching Federation Poland and for three terms its president. Supported the development of the organization and several local branch directors. Many years of business experience in business development positions. The goal of his survival training is to develop inner strength and mental toughness, the ability to act effectively in any situation. All with the support of survival strategies and tactics.
Breathing techniques,mindfulness, ability to deal with difficult emotions and focus on positive and rational solutions.

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PRICE LIST

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Value of the full blended learning course

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7 500 PLN + VAT

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The full blended learning course includes:

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  • Competency survey, the test provides valuable information about what you can learn on the course,
  • E-learning, - Organizational management - facilitates learning prior to the classroom sessions and allows you to learn new and consolidate the content learned during the course
  • 4 - 6 days of intensive workshops, full of practical exercises (duration depends on the size of the group)
  • Post-test - will illustrate to you how much you have learned during the course
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You can also choose individual elements of the course and learn at your own pace

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The following parts of the course are available:

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  • Competency survey - through which you will identify your competency gaps and opportunities for professional development -.
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340 PLN + VAT

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If you also want to get certified, the cost of certification is $410, converted at the average exchange rate of the National Bank of Poland.

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As part of the training, you will receive training materials in the\r\nform of knowledge pills and access to electronic materials on the platform\r\ne-learning platform.

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Each person participating in the training will receive an individual certificate confirming the acquired\r\nand developed managerial and leadership skills.

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The price of the training also includes lunch and refreshments during the\r\nduring the training.

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NEXT STEPS

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  1. Send an application form
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2. Fill out the competency survey

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3. Log in to the elearning platform and start learning about particular issues

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4. Apply for a stationary workshop on a selected date and share your knowledge and learn about the experiences of others

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5. Use the knowledge base provided on the platform and develop at an accelerated pace!

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6. After the course, check what you have learned by completing an ex-post survey!

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Interested? Don't delay!

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Write to us
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If you are a manager and want to refresh and consolidate your knowledge and skills in leadership competencies, or you have among your subordinates people with such needs, then check out our training offer for leaders and managers.

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Leaders and Managers
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\r\n Frequently Asked Questions – Excellence in Crisis Leadership©℠ (FAQ)\r\n

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\r\n 1. Who should attend the Excellence in Crisis Leadership©℠ program?\r\n

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\r\n This program is designed for Top and Middle Management, business owners, and leaders who need to maintain organizational stability and lead effectively during periods of high uncertainty and rapid change.\r\n

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\r\n 2. What is the course duration and format?\r\n

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\r\n The program consists of 4 intensive days divided into two 2-day sessions. We utilize Blended Learning (Online Live or In-person in Krakow), combining expert-led workshops with digital implementation tools on our e-learning platform.\r\n

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\r\n 3. Is it possible to fund the training through BUR or KFS?\r\n

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\r\n Yes. Since Heuresis is a certified training provider registered in the Development Services Database (BUR) and holds the SUS 2.0 quality certificate, our programs qualify for funding from both the National Training Fund (KFS) and BUR. Our team provides support throughout the application process.\r\n

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\r\n 4. What kind of recognition do I receive after the course?\r\n

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\r\n Upon successful completion, participants receive an official Heuresis Completion Certificate, confirming the development of advanced strategic leadership and crisis management competencies based on international standards.\r\n

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\r\n 5. What are the 2026 dates for the English edition?\r\n

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\r\n For 2026, the English (EN) sessions are scheduled for:\r\n

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  • Spring Edition: April 9-10 & April 23-24
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  • Autumn Edition: October 8-09 & October 22-23
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\r\n 6. What is the investment for this program?\r\n

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\r\n The participation fee is 7,500 PLN net (+23% VAT). This includes a competency diagnosis, access to the e-learning platform, 4 days of workshops, and a complete set of training materials.\r\n

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\r\n 7. What happens if my preferred format (Online/In-person) does not reach the minimum group size

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Crisis Leadership - leadership in chaos, quick decisions under pressure, organizational resilience.","abstract":"Excellence in Crisis Leadership©℠ - intensive training for leaders and boards. Decisions under pressure, crisis communication, mental and organizational resilience","keywords":"crisis leadership training crisis leadership training for top managers training for boards of directors organizational resilience international certificate"},"field_page_category":["middle_level_managers"],"relationships":{"__typename":"node__pageRelationships","field_related_products":[{"title":"Certified International Professional Manager (CIPM) exam - for CIMP certificate holders","path":{"pid":4288,"alias":"/shop/certified-international-professional-manager-cipm-exam-cimp-certificate-holders","langcode":"en"},"body":{"value":"

The exam for managers, the successful passing of which allows you to receive a certificate of competence.
\r\n
\r\nAfter purchasing from our store, you will immediately receive a link to the theoretical exam online. Access to the exam will be active for 30 days from the date of purchase, after which time the link becomes invalid.
\r\n
\r\nThe practical exam requires a separate appointment after you have already passed the theoretical exam.

\r\n\r\n

We encourage you to contact us and wish you good luck!
\r\n

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